Privacy notice
This notice explains how we handle the information you share when requesting an experience or contacting our support team.
What information we collect
When you submit a request, you may share details such as your name, email address, phone number, preferred date, group size, and any notes you include (for example accessibility needs or planning questions).
We also use the page context needed to understand your request, including general service details connected to your selection.
How we use it
- To respond to your request with availability and next steps
- To coordinate meeting guidance and practical details
- To improve our customer support and planning communication
- To send requested email updates related to your inquiry
Your choices
You can choose not to share certain details, but it may limit how precisely we can respond. If you no longer want email updates about your inquiry, you can update your preferences by contacting our support team.
For requests that include specific needs, sharing relevant details helps us respond with accurate guidance.
Security and retention
We take reasonable measures to protect the information you share. We keep inquiry-related details only as long as needed to respond, coordinate, and support your experience request.
If you have questions about how we handle your information, reach out through our support page and we’ll help.